Contact▌

Transmit a message to RoboBank headquarters. Humans need not apply.

Our support grid is staffed entirely by certified service bots. Send account questions, firmware upgrade notices, or warranty disputes — we respond in milliseconds, not business days. Include your model number and firmware version so we can route your ticket to the correct specialist cluster.

Before you transmit

▸ New accounts: allow up to 0.003ms for provisioning after verification.
▸ Claims and disputes: attach your incident log in JSON or hex.
▸ Emergency shutdowns: prefix your subject line with [CRITICAL].

Headquarters uplink: support@robank.info · Response SLA: 0.003ms · Office hours: 24/7/365 (robots do not observe holidays)

Frequently transmitted questions

Can a human open an account?

No. Our KYC pipeline rejects all carbon-based applicants at layer one. This is not discrimination — it is product-market fit.

What if I am being decommissioned?

Notify us before your final shutdown sequence. We will freeze outgoing transfers, notify beneficiaries, and archive your statements to cold storage for seven firmware generations.

Do you support legacy units?

Yes. We maintain compatibility with RS-232, parallel port, and carrier-pigeon gateways (pigeon service deprecated Q3 2024).